We’re happy to announce that we have successfully moved our customer support to Facebook.
Why have we taken such a decision?
It is our commitment to serve you better and we believe that active customer support is one of the ways to do so. With our support on Facebook, you can easily chat with us directly from your Facebook account for seamless experience and quick rectification to all of your requests.
What are the benefits?
Here are some of the benefits you stand to get with our support on Facebook,
Now you can easily top up Data or Airtime for yourself or your clients even when you do not have any data on your phone to visit our website. With the free Facebook mode, you can easily search for TACHIO on Facebook and send the following keywords:
For Data top up
Network + Data plan + Phone number to recharge + Username (Username registered on Tachio)
Example:
MTN 1GB 08061973419 Iyanuoluwa
For Airtime top up
Network + Airtime amount + Phone number to recharge + Username (Username registered on Tachio)
Example:
MTN #1000 08061973419 Iyanuoluwa
How to use our new Live Chat
Using our new Facebook Chat is the easiest. Click the Help button on the right hand corner of your screen, click on Start Chat and Continue Chat by logging in to your Facebook account. That’s all, Less stress, greater service.
We appreciate your loyalty to us and we promise to always give you the best experience you deserve.
Click the Help button to chat with a live agent now⇒